ICT can feel like a minefield, and school leaders are often expected to navigate it all. But ICT goes beyond the basics, it needs strategy, a clear plan and the right people to bring it together. In this panel, trust leaders and Tel Group share what “good IT” really looks like in a multi-school environment and how to achieve it. Through real examples, we’ll explore the challenges trusts face when inheriting inconsistent systems, unclear priorities and reactive support. We’ll discuss turning DfE standards into a practical roadmap, strengthening cyber foundations and why strategic IT support is essential